The International Standards Organization is a European regulatory body that sets standards that help the production of goods and services. Companies must register to receive ISO certification. To become ISO certified, companies must prove they are implementing and documenting operating procedures that comply with the requirements of the ISO. In addition, companies must also perform routine audits to ensure that improvements are made where necessary. ISO certification gives customers an assurance of satisfactory performance regarding purchases of products or service. ISO is about communicating a Quality Management System (QMS) internally and ultimately improving the customer’s experience by focusing on procedures, documentation, communication, and the final product.
Our constant focus on quality has led us to become ISO certified. This designation is of great importance to customers that are serious about their products. It is our priority to meet customer requirements and enhance the customer’s experience. By defining policies, procedures, and processes, we are able to realize goals and achieve success through improved performance.